Issues processing transactions

Incident Report for Curve

Resolved

One of our partners has had technical issues which affected our transaction processing platform.
Our service has now been fully restored (from around 12:42 GMT).
We apologize again for any inconvenience this might have caused you.

Posted Nov 07, 2023 - 12:52 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 07, 2023 - 12:31 UTC

Investigating

We’re aware of some issues affecting payment processing at the moment. We’re already looking into it but, we’re sorry to say, some of your purchases may get declined in the meantime. We apologise for any inconvenience this will cause you.

Posted Nov 07, 2023 - 12:16 UTC

This incident affected: Transactions processing.