Update - We have reduced the number of declines that our customers are experiencing using funding cards starting with 520581 (Moorwand Ltd) but continue to monitor and work with Moorwand to eliminate the issue. Further updates expected soon.
May 25, 2023 - 09:18 UTC
Investigating - We are investigating an issue affecting Curve customers that have linked a "Hi" (Moorwand Ltd) funding card to their wallet, where some transactions are being declined. Rest assured that you will be refunded if you have been charged incorrectly.
May 22, 2023 - 16:25 UTC

About This Site

At Curve, the reliability of our service is a top priority. This status page contains updates on the status of our systems. If there are interruptions to service, we will post a note here.

Get in touch with our support@curve.com if you need help.

Click to see the PSU Interface Availability and Performance statistics.

Transactions processing ? Degraded Performance
90 days ago
99.89 % uptime
Today
In-app Curve functionality ? Operational
90 days ago
99.89 % uptime
Today
Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc) ? Operational
90 days ago
99.92 % uptime
Today
Global availability ? Operational
Email delivery ? Operational
Mobile Endpoint Operational
90 days ago
100.0 % uptime
Today
PSD2 API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 2, 2023

No incidents reported today.

Jun 1, 2023
Completed - Maintenance completed successfully. Additional cleanup is needed but this will not impact on customer service.
Jun 1, 23:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 23:00 UTC
Scheduled - Due to Scheduled Maintenance work customers will be unable to access the App between 23:00 BST and 01:00 BST. Card and Transaction functionality will still be available. For payments that require verification customers are advised to use "Mobile" prompt than authorise "App: Curve App" when prompted. We apologies for any inconvenience caused.
Jun 1, 16:40 UTC
May 31, 2023
Completed - Maintenance Cancelled
May 31, 21:50 UTC
Scheduled - Due to Emergency Maintenance work customers will be unable to access the App between 23:00 BST and 01:00 BST. Card and Transaction functionality will still be available. For payments that require verification customers are advised to use "Mobile" prompt than authorise "App: Curve App" when prompted. We apologies for any inconvenience caused.
May 31, 11:44 UTC
May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

Unresolved incident: "Hi" (Moorwand Ltd) declines.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023
May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.