Update - We are continuing to monitor for any further issues.
Feb 24, 2024 - 07:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results. This will not affect any new customers and any new upgrades or Premium customers. Few customers could still be affected and we continue to check this. We apologise again for all the inconvenience this have caused you.
Feb 23, 2024 - 19:15 UTC
Investigating - We are currently investigating an issue affecting Cashback retailer selection on upgrade to Black and Metal tiers. We apologise for any inconvenience this will cause you.
Feb 23, 2024 - 18:30 UTC

About This Site

At Curve, the reliability of our service is a top priority. This status page contains updates on the status of our systems. If there are interruptions to service, we will post a note here.

Get in touch with our support@curve.com if you need help.

Click to see the PSD Interface Availability and Performance statistics.

Transactions processing ? Operational
90 days ago
99.95 % uptime
Today
In-app Curve functionality ? Degraded Performance
90 days ago
99.81 % uptime
Today
Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc) ? Operational
90 days ago
100.0 % uptime
Today
Global availability ? Operational
Email delivery ? Operational
Mobile Endpoint Operational
90 days ago
100.0 % uptime
Today
PSD2 API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 24, 2024

Unresolved incident: Issues with Cashback.

Feb 23, 2024
Feb 22, 2024
Resolved - This incident has now been resolved. We apologise again for all the inconvenience we have caused you.
Feb 22, 11:48 UTC
Identified - One of our partners has identified the issue and we are monitoring the fix.
Feb 22, 09:40 UTC
Investigating - We’re aware of some issues affecting the online payment processing at the moment. We’re already looking into this. We are sorry to say, some of your online purchases may get declined in the meantime. We apologise for any inconvenience this will cause you.
Feb 22, 09:39 UTC
Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024
Completed - The scheduled maintenance has been completed.
Feb 18, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 03:00 UTC
Scheduled - One of our partners will carry out essential maintenance on Sunday 18th February, between 03:00 UTC and 07:00 UTC. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience.
Feb 13, 12:28 UTC
Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024
Resolved - This incident has now been resolved. We apologise again for all the inconvenience we have caused you.
Feb 11, 16:06 UTC
Monitoring - One of our partners has had technical issues which affected our transaction processing platform. We have applied some mitigation measures and seeing that it is improving. We will keep you up to date.
Feb 11, 15:54 UTC
Investigating - We’re aware of some issues affecting payment processing at the moment. We’re already looking into this. We are sorry to say, some of your purchases may get declined in the meantime. We apologise for any inconvenience this will cause you.
Feb 11, 14:40 UTC
Feb 10, 2024

No incidents reported.