3DS challenge approval rate degraded
Monitoring - Payment processing is now operating normally. We'll continue monitoring our systems closely to ensure everything remains stable.

Thank you for your patience while we worked through this.
Jul 16, 2026 - 16:18 UTC
Update - We are continuing to work on a fix for this issue.
Jul 16, 2026 - 09:18 UTC
Update - Our team is working closely with the provider to restore normal approval rates and is actively monitoring the situation. We will provide further updates as more information becomes available.
Jul 16, 2026 - 09:07 UTC
Identified - We are currently experiencing limited disruption for some transactions that require 3D Secure (3DS) challenges due to an issue with a third-party provider. As a result, a limited number of these transactions may be declined during the authentication process.

Our team is working closely with the provider to restore normal approval rates and is actively monitoring the situation. We will provide further updates as more information becomes available.
Jul 16, 2026 - 09:01 UTC

About This Site

At Curve, the reliability of our service is a top priority. This status page contains updates on the status of our systems. If there are interruptions to service, we will post a note here.

Get in touch with our support@curve.com if you need help.

Click to see the PSD Interface Availability and Performance statistics.

Uptime over the past 90 days. View historical uptime.
Transactions processing Operational
90 days ago
99.77 % uptime
Today
In-app Curve functionality Operational
90 days ago
100.0 % uptime
Today
Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc) Operational
90 days ago
99.94 % uptime
Today
Global availability Operational
Email delivery Operational
Mobile Endpoint Operational
90 days ago
100.0 % uptime
Today
PSD2 API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Third party scheduled maintenance - Sunday 09 August 2026 Aug 9, 2026 01:00-07:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jul 14, 2026 - 12:16 UTC
Scheduled - One of our partners will carry out essential maintenance on Sunday 09th August 2026, between 01:00 GMT and 07:00 GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.
Jul 14, 2026 - 11:08 UTC

Third party scheduled maintenance - Sunday 23 August 2026 Aug 23, 2026 00:00-02:00 UTC

One of our partners will carry out essential maintenance on Sunday 23th August 2026, between 01:00 BST and 03:00 BST. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.
Posted on Jun 30, 2026 - 10:06 UTC
Jul 16, 2026

Unresolved incident: 3DS challenge approval rate degraded.

Jul 15, 2026
Issues processing transactions
Resolved - This incident is now resolved. Payment processing has been fully restored and is operating as expected. We apologize for any inconvenience this may have caused.
Jul 15, 13:44 UTC
Monitoring - A fix has been put in place and payment processing is now operating normally. We'll continue to monitor the situation closely to ensure everything remains stable. Thank you for your patience while we resolved this.
Jul 15, 13:09 UTC
Identified - The root cause has been identified and our team is actively working on a fix. Payment declines may continue until this is resolved. We'll update you shortly.
Jul 15, 12:30 UTC
Investigating - We’re aware of some issues affecting payment processing at the moment. We’re already looking into it but, we’re sorry to say, some of your purchases may get declined in the meantime.
Jul 15, 12:19 UTC
3DS challenges approval rate degraded
Resolved - This incident is now resolved and all services are operating normally. Thank you for your patience, and we're sorry for the disruption.
Jul 15, 10:12 UTC
Monitoring - Mastercard has implemented a fix, and we're seeing service begin to return to normal. We'll continue monitoring closely and confirm once fully resolved.
Jul 15, 09:20 UTC
Update - We're still monitoring this issue closely. No new updates to share yet, but we'll post here as soon as there's progress.
Jul 15, 09:00 UTC
Update - The payment issues are traced to Mastercard's servers and their team is working on a fix, not yet resolved. We'll update as soon as it's restored.
Jul 15, 08:24 UTC
Identified - We are currently experiencing a significant disruption affecting transactions that require 3D Secure (3DS) challenges due to an issue with a third-party provider. As a result, a high number of these transactions may be declined during the authentication process.

Our team is working closely with the provider to restore normal approval rates and is actively monitoring the situation. We will provide further updates as more information becomes available.
Jul 15, 07:46 UTC
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026
Third party scheduled maintenance - Sunday 12 July 2026
Completed - The scheduled maintenance has been completed.
Jul 12, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 01:00 UTC
Scheduled - One of our partners will carry out essential maintenance on Sunday 12th of July 2026, between 02:00 BST and 04:00 BST. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.
Jul 8, 17:50 UTC
Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026
Third party scheduled maintenance - Sunday 5 JULY 2026
Completed - The scheduled maintenance has been completed.
Jul 5, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 03:00 UTC
Scheduled - One of our partners will carry out essential maintenance on Sunday 5th of July 2026, between 03:00 GMT and 09:00 GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.
Jun 2, 15:19 UTC
Third party scheduled maintenance - Sunday 5 July 2026
Completed - The scheduled maintenance has been completed.
Jul 5, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 00:00 UTC
Scheduled - One of our partners will carry out essential maintenance on Sunday 5th of July 2026, between 00:00 UTC and 02:00 UTC. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.
Jul 2, 08:53 UTC
Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

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