Issues processing transactions

Incident Report for Curve

Resolved

Our service has now been fully restored (from around 1 am BST). We apologize again for any inconvenience this might have caused you.

Posted Oct 25, 2023 - 09:25 UTC

Monitoring

One of our partners has had technical issues which affected our transaction processing platform. We are observing the situation and seeing that it is improving. We will keep you up to date.

Posted Oct 24, 2023 - 13:35 UTC

Update

We are continuing to investigate this issue.

Posted Oct 24, 2023 - 12:56 UTC

Investigating

We’re aware of some issues affecting payment processing at the moment. We’re already looking into it but, we’re sorry to say, some of your purchases may get declined in the meantime. We apologise for any inconvenience this will cause you.

Posted Oct 24, 2023 - 12:56 UTC

This incident affected: Transactions processing.