Issues processing transactions

Incident Report for Curve

Resolved

The issue has been resolved, and we apologize for any inconvenience this may have caused.

Posted May 04, 2026 - 14:57 UTC

Monitoring

We are seeing improvements in both transaction declines and latency. We continue to monitor the situation closely.

Posted May 04, 2026 - 14:07 UTC

Identified

We have identified that the service degradation is caused by elevated latency from Mastercard, which is leading to intermittent transaction declines.
We’ll provide updates as soon as more information becomes available.

Posted May 04, 2026 - 13:50 UTC

Investigating

We’re aware of some issues affecting payment processing at the moment. We’re already looking into it but, we’re sorry to say, some of your purchases may get declined in the meantime.

Posted May 04, 2026 - 13:29 UTC

This incident affected: Transactions processing.