Issues Processing Transactions

Incident Report for Curve

Resolved

This incident has been resolved.

Posted Apr 30, 2025 - 12:49 UTC

Monitoring

We have moved payment traffic over to another acquirer to process payments. This should mitigate any issues, while our other acquirer gets things up and running. We apologise for any inconvenience caused.

Posted Apr 30, 2025 - 11:54 UTC

Investigating

We’re aware of some issues affecting the payment processing at the moment. One of our partners is having an issue.
We’re already looking into this to mitigate the problem. We are sorry to say, some of your purchases may get declined in the meantime. We apologise for any inconvenience this will cause you.

Posted Apr 30, 2025 - 11:52 UTC

This incident affected: Transactions processing.