Issues processing transactions

Incident Report for Curve

Resolved

This incident has now been resolved. We apologise again for all the inconvenience we have caused you.

Posted Jan 23, 2024 - 23:09 UTC

Monitoring

One of our partners has had technical issues which affected our transaction processing platform. We have applied some mitigation measures and seeing that it is improving. We will keep you up to date.

Posted Jan 23, 2024 - 18:58 UTC

Update

We are continuing to investigate this issue.

Posted Jan 23, 2024 - 18:43 UTC

Investigating

We’re aware of some issues affecting payment processing at the moment. We’re already looking into it but, we’re sorry to say, some of your purchases may get declined in the meantime.

Posted Jan 23, 2024 - 18:43 UTC

This incident affected: Transactions processing.