We're still waiting on the third-party provider to resolve the issue and will post here as soon as we have more information.
Posted Aug 13, 2026 - 21:04 UTC
Identified
We've identified that the issue affecting onboarding is caused by a third-party service we depend on. The provider has been notified and is actively investigating the root cause.
We don't have a fix in place yet, but we'll continue monitoring the situation closely and will post another update as soon as we have more information or the issue is resolved.
We apologize for the inconvenience and appreciate your patience.
Posted Aug 13, 2026 - 17:47 UTC
Investigating
We're currently investigating an issue affecting the onboarding process. Some users may experience errors while signing up or completing setup. We're actively looking into the root cause and will post updates as more information becomes available.
Posted Aug 13, 2026 - 17:25 UTC
This incident affects: In-app Curve functionality.